Privacy policy

// Privacy Protocol

Effective date: April 2026 Operated by: The Salvare

This policy explains how we collect, use, and protect your personal data when you use our website and purchase from our store. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

WHO WE ARE

This store is operated by The Salvare, a sole trader based in the United Kingdom. For any privacy-related enquiries, contact us at thesalvareart@gmail.com.

WHAT DATA WE COLLECT

When you place an order, we collect:

  • Your name, email address, and phone number (if provided)
  • Your shipping and billing address
  • Payment information (processed securely by Shopify Payments — we do not store card details)
  • Order history and transaction records

When you browse our website, we may collect:

  • IP address and browser type
  • Pages visited and time spent on site
  • Cookies and similar technologies (see Cookies section below)

When you subscribe to our mailing list, we collect:

  • Your email address

WHY WE COLLECT IT

We use your data to:

  • Fulfil and deliver your orders
  • Send order confirmations, shipping updates, and customer service communications
  • Send marketing emails (only if you have explicitly opted in)
  • Improve our website and customer experience
  • Comply with legal obligations

LEGAL BASIS FOR PROCESSING

  • Contract: Processing your order and delivering your products
  • Consent: Sending marketing emails (you can withdraw consent at any time)
  • Legitimate interest: Improving our services and preventing fraud

DATA SHARING

We share your data only with the following third parties, solely for the purpose of fulfilling our services:

  • Shopify (our ecommerce platform)
  • Royal Mail or other shipping carriers (for delivery)
  • Brevo (our email marketing platform, if you have subscribed)
  • Payment processors (via Shopify Payments)

We do not sell, rent, or trade your personal data to any third party.

DATA RETENTION

We retain order data for as long as necessary to fulfil our legal and accounting obligations (typically 6 years for tax records under HMRC requirements). Marketing data is retained until you unsubscribe.

YOUR RIGHTS

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled

To exercise any of these rights, contact us at thesalvareart@gmail.com.

COOKIES

Our website uses cookies to enable essential functionality (such as your shopping cart) and to analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect your experience on our site.

CHANGES TO THIS POLICY

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.